discourse is The Art of Conversation by Catherine Blythe
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First, go watch this video by user testing guru Steve Krug. It’s only 24 minutes, but worth sitting through. It’s an example usability
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. Check out our big list of UX Templates
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, Effectively Planning UX Design Projects, includes a great example of how different techniques can be chosen based on available ti
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The UX Mastery list of recommended reading contains even more great books, grouped by category. We're constantly updating it with new titles as they become available.
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The Elements of User Experience Design by Jesse James Garrett The Design of Everyday Things, by Donald Norman Don't Make Me Think by Steve Krug Designing for Interaction by Dan Saffer The Inmates Are Running the Asylum: Why High Tech Products Drive Us
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As regular visitors to our blog will be aware, the online course that we usually recommend to newcomers is User Experience: The Ultimate Guide to Usability, run by David Travis, who runs a UX consultancy and training company in London.
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Useful Link: For a more thorough list of UX techniques, check out our online UX Techniques Bank. We’re regularly updating it with new techniques as we discover and document them.
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Your present circumstances don't determine where you can go; they merely determine where you start. - Nido Qubein
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the online course that we usually recommend to newcomers is User Experience: The Ultimate Guide to Usability, run by David Travis