with individual workers’ expressions of resistance. Today, we would recognize much more clearly the power available to all parties and the factors that underlie the interrelated decisions on whether to use it.
In the original article, we used the terms “manager” and “subordinate.” We are now uncomfortable with “subordinate” because of its demeaning, dependency-laden connotations and prefer “nonmanager.” The titles “manager” and “nonmanager” make the terminological difference functional rather than hierarchical.