Emotional Intelligence 2.0 – Summarized for Busy People: Based On the Book By Travis Bradberry

proper exchange between the emotional and rational parts

he tends to become over-excited causing them to pull back from him. Others observe him make decisions insensitive to others’ thoughts.

omeone with a great ability to understand how people feel which makes her approachable. She is still able to maintain her professionalism where she provides constructive feedback and concrete advice. Her approach makes her seem smart and confident in others’ opinions even when they made a mistake. This attitude constantly makes her find the common ground with all kinds of people.

ocial awareness, is the ability to sense other people’s emotions and understand what they think and feel. This would include being considerate of others’ perspectives beyond your own emotions. This would then include listening and observing.

self-management which is the ability to use your self-awareness to control how you behave towards other people and situations

a high level of self-awareness will enable you to focus on your feelings whether they’re positive or negative—which will help you keep from being afraid of your emotional “mistakes.”