Mindful Listening

Summarize or paraphrase key points to show understanding and strengthen the connection with the speaker.

Utilize affirmative body language—position toward the speaker, nod, and vocalize agreement.

Hopefully you can see that the issue was simply that they were unprepared.

listeners do not receive the same level of praise, attention, instruction, or credibility as speakers. They should!

Empathetic

The answer is simple: a lack of preparation. Good listening and communication skills more generally are things we all take for granted—right up until they’re not there, and we sorely feel their absence.

Professor Nadine Marsnik and the International Listening Association.

getting them to listen to you.

I’m actually already a good listener.”

think of speaking and writing as active, and listening as passive.